He said: "We're sorry that our people endured the same conditions as they did struggling to get to work. But, they have to know we worked very hard with hundreds, literally hundreds of people out last night, clearing the network to make sure we could offer them a service this morning."
Transport for London commissioner Peter Hendy also apologised for the disruption to the service. He told the BBC "It was the worst snowfall for two decades. The local authorities deployed everything they had on Sunday night and Monday morning, but it just wasn't enough for the circumstances."
But with more snow expected on Thursday & Friday, and the Met Office saying "Be prepared", will our transport system cope this time?
Stephen Almabritis from the Federation of Small Businesses is unhappy, as the disruption cost the UK economy an estimated £3.5 billion. He said "One of the world's biggest econimies should not be grinding to a halt, even if it is only once in every ten years. We are calling on Boris Johnson to call in the mayors of cities including Ontario, Vancouver and Moscow and just pick their brains. What is it they do that we don't?"
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